- Support Your Internal IT with Co-Managed IT Solutions
Whether it’s supplementing your frontline support, escalations team, infrastructure team, cloud team, NOC, SOC, GRC team, or some combination of all of the above, managing an IT department’s workload with available internal resources isn’t easy.
With Co-Managed IT services by Sourcepass, you can expand your current IT resources with a Sourcepass technology team that offers a range of solutions and dedicated advisors to accomplish strategic outcomes without having to hire and train additional internal IT staff.
Leverage our Expertise
Our Co-Managed IT services provide a strategic augmentation to your existing IT team.
By focusing on key areas such as end-user support, cloud engineering, project management, or security services, Sourcepass complements and integrates with your internal IT staff to provide a comprehensive, holistic team.
This collaborative approach ensures that your IT team can dedicate their efforts to their critical business objectives while benefiting from the specialized expertise and expanded capabilities offered by Sourcepass to round out your team.
We don’t replace your IT staff – we compliment and support them by focusing on key areas so your internal IT team can focus on their objectives.
Key Benefits
| Complete Coverage Rest assured knowing that your IT team can be expanded with Sourcepass to optimize performance, improve helpdesk services, reduce downtime, prevent security attacks, protect your data, or align with other strategic IT outcomes of your choosing. |
| Industry Expertise With advanced certifications and training, our team will ensure that your business stays current with the most up-to-date technologies. |
| Predictable Budget With our flexible monthly subscriptions, you’ll be able to accurately project your IT spend without any surprises. |
| Availability Enjoy 24/7 monitoring and access to a highly-diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals. |
| Performance & Reporting Receive in-depth analytics on asset management, issue reporting, resource allocation, account activity and full insight into the overall IT health of your organization. |
COMPLIMENT YOUR INTERNAL IT
Co-Managed IT Support by Sourcepass Includes:
- Network and system monitoring
- IT service desk monitoring
- Escalation to Sourcepass / Remote IT support
- Automated Windows Security patch management & reporting
- Multi-layered security & endpoint protection
- Security Operations Center (SOC) review
- Co-Managed IT tools including remote monitoring & management, IT documentation management, and service desk ticketing system
- Access to dedicated client success team